Terms & Conditions
Operator and contact
These terms cover purchases made directly with Dot 9T through dot9tofficial.com and our confirmed support channels. Contact [email protected] for order questions. Confirm who is selling to you before paying an independent reseller; their own sales terms may apply.
Plans and prices
Subscriptions are offered for one, three, six or twelve months. PKR is the base currency; USD, CAD and AED have separately fixed prices rather than live exchange-rate conversions. You can change the displayed currency. Confirm the full payable amount, payment method, device compatibility and activation details before payment. An enquiry or trial request is not a completed purchase.
One device at a time
Each subscription allows playback on one device at a time. Stop playback on one device before using another. Keep your access details private and contact support if you suspect unauthorised use.
Trials, compatibility and availability
A 24-hour trial is available to check the service on your intended device, app and connection. Installing an app does not activate a paid subscription. Ask about any specific content before buying. Availability can change and depends on network and device conditions; uninterrupted playback or a particular programme is not guaranteed.
Renewal and cancellation
There is no automatic renewal. A new payment is needed if you choose to renew after the paid period. You can request cancellation at any time through support. If you want access stopped immediately, say so in your request. Cancellation does not create a refund entitlement outside the refund policy, and no recurring renewal payment is scheduled.
Refunds
For subscriptions purchased directly from Dot 9T, request a refund within 24 hours of purchase to receive a 100% refund. After that window, no refund is available under our voluntary policy. See our Refund Policy. This does not limit rights that cannot lawfully be excluded.
Permitted use and reseller purchases
Use the service only where permitted by applicable law and only for content you are authorised to access. Do not redistribute access, interfere with systems or share credentials beyond your purchased entitlement. Reseller panel prices, credit deductions and refund or exchange conditions must be confirmed in writing before a reseller purchase.
Questions and changes
Contact [email protected] if something is unclear before purchasing. Updated terms apply to future purchases; your existing purchase remains subject to the terms agreed when it was made, except where a change is required by law. Mandatory consumer rights remain unaffected.