Trial or subscription
Include your device, country and the plan you are considering.
CONTACT DOT 9T
Contact Dot 9T
Ask about a trial, subscription, reseller panel or app setup. Orders and payment arrangements are handled through WhatsApp.
Email support
Account questions and written support enquiries.
[email protected]Copyright enquiries: [email protected]
HOW CAN WE HELP?
Trials, orders and support
Reseller panel
Tell us whether you need a reseller, Mini Admin or Super Panel.
App or account support
Include your account reference and describe the problem. Never send your password in a public message.
Payment methods
Choose an accepted method to discuss payment on WhatsApp. Confirm the recipient and amount before paying.
Ask your dealer which payment methods are currently accepted.
Refund requests
For subscription refunds, contact the dealer within 24 hours of purchase. Include your purchase reference. For reseller credits, ask about payment reversal or exchange eligibility.
CONTACT INFORMATION
Subscription expiry reminders
We ask for an email address or another contact method to send expiry reminders. See the privacy policy for details.
Copyright enquiries
Rights holders can use the copyright contact to identify material and request a review.